Payment Policy

These policies are effective as of the time you submit your deposit or register for your training program.

We are dedicated to providing quality service to all. Please contact us below or email us at [email protected] if you have any questions or concerns. 

Payment Policy

Unless otherwise noted, full payment in due prior to delivery of services or products. 

Sliding Scale Fee Payment Policy

We have a simple payment arrangement and sliding scale fee option for those who cannot afford to pay our full fee. Contact us in advance at [email protected] for details. 

Early Departures, Late Arrivals, and No-shows

We have a no refunds, no exchanges, or no partial payment policy for early departures, late arrivals, or no shows. Please plan accordingly.

Refund Policy

ALL deposits are non-refundable and non-transferable.

Individual sessions

1:1 sessions are not refundable and non-transferable. We will always try to reschedule you when possible.

Once registered, you are responsible for full payment for the time you reserved.  

All other sessions, packages, courses, and services (except retreats)

31+ days before the start of the program – a full refund will be offered minus a 10% admin fee

15-30 days – a 50% refund will be offered minus a 10% admin fee

14 days or earlier – no refund will be offered. You are responsible for full payment for the space you reserved. 

Cancellation Policy

You can elect to cancel your registration or withdraw from a course at any time, for any reason, by contacting us at [email protected] 

Terms and Limits

Participants who request a cancellation have 30 days to reschedule or use their credit balance minus our administrative fee. Partial credit is not issued. You may request that your balance is used toward a specific service for those who cannot afford to pay the full cost. 

After 30 days, any outstanding credit balance that has not been used is forfeited. 

Note: This policy does not apply to our 9 months coaching, mentoring and overnight retreats. These have their own policies.